Have you or someone in your family used the non-emergency patient Transport service in the last 6 months? If so we want to hear about your experience and would appreciate your help by taking the time to complete a short online survey. https://www.surveymonkey.co.uk/r/PTSreview
All NHS Clinical Commissioning Groups, the GP-led organisations that plan and pay for health services across Kent (Ashford, Canterbury and Coastal, Dartford Gravesham and Swanley, Swale, South Kent Coast, Thanet and West Kent) want to see if the new contractor for non-emergency patient transport (G4S) is living up to the Kent Patient Transport Service (PTS) Charter. See it here: Patient transport charter
The survey is a mixture of questions some of which are a quick choice of statements that you think best describe your experience of the Patient Transport Service, but there are also opportunities for you to make suggestions for improving the service. We value your opinions and would really like to know if the service is everything that Kent people expect and want in a high quality service.